PRIVACY, DATA AND COOKIES

New Prosperity Devon Ltd (“NPD”, “we”, “us” or “our”) is committed to protecting your information and acting in accordance with your rights under data protection laws. This Data Protection Policy sets out how we will use your information.

This website is published by New Prosperity Devon. This privacy policy explains how we use any personal information we collect about you when you use this website.

This Data Protection Policy shall apply to any individual, including applicants, students, staff, directors, volunteers, agents and independent contractors, who provide us with personal information for the purposes of registering for our newsletters, attending events, training or accessing our support programmes, applying for grants, applying for employment, or supporting NPD’s work as a funder, partner or volunteer. This Data Protection Policy is supplementary to other contracts that NPD might have with any individual or organisation listed above.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you join a mailing list, make a donation or take part in an online action such as a consultation, survey or application form. Website usage information is collected using cookies.

DISCLOSURE OF INFORMATION

We may share your information with:

Funders; including corporates ( e.g. Triodos Bank); Trusts and Foundations (e.g. Big Lottery Fund, Power to Change); Councils and government bodies (e.g. Devon County Council) and individual donors
our volunteers;
those within our network such as students, etc.;
partners or third party suppliers
others to confirm your identity for money laundering purposes and fraud prevention

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email or otherwise.
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

PARTNERS AND THIRD PARTY SUPPLIERS

From time to time, we may share your details with third parties who require them for the performance of particular functions that support NPD in carrying out our business.

This includes but is not limited to:

Programme delivery support; including speakers (witnesses, experts, panel members), delivery partners (e.g. Devon Communities Together, Local Spark Torbay, School for Social Entrepreneurs, Stir to Action, Plymouth Social Enterprise Network), venue, transport or accommodation providers.
Technology and service providers; e.g. Mailchimp, HubSpot, Wix, Billetto, and Eventbrite.
Professional services; e.g. Systems IT, or recruitment advisors.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to send you emails about our work and how you can get involved or take part in event, training or support programmes or volunteering, including whether you can help with a donation.

We share limited information with our third party service providers such as Mailchimp to deliver our e-newsletters, Hubspot CRM platform for Contact database management and forms. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice, and HubSpot's privacy policy –who help us send and manage communications.

If you register your interest or apply for training and events we will use your information for the purposes of administering your application to our events, training or support programmes, or to work with us in order to contact you about your registration or application, and for the monitoring of equal opportunities. This includes making reasonable adjustments in line with the Equalities Act 2010, or other additional support that maybe required by staff, students, volunteers or any other individual supporting NPD’s work.

By submitting an application or registration, or agreeing to support NPD and our events, training or support programmes, you are providing your consent to us processing your information for the purposes of the applicant selection process (either as a student , event participant, volunteer or staff applicant), for the monitoring of equal opportunities, or to carry out our legitimate business interests and activities.

If your application is successful, we will continue to process your information as necessary for the performance of our contract with you, for your participation in the event, training or support programme, and as we further notify you. Please note that whilst you can withdraw your consent at any time in the manner set out below, failure to provide your consent may mean that we cannot consider your application or you may not be able to continue your training or contract.

We may use your information to communicate with you about event, training, support programme or other services we believe may be of interest to you in accordance with your communicated preferences. This might include sending you our newsletter on courses / training, wider sector news, funding opportunities, inviting you to speak on one of our programmes (paid or unpaid) or offering you other opportunities such as business introductions, invitations to events or introductions to potential clients.

On occasions we may also use information you provide such as quotes, questionnaire and interview feedback, photographic images and video footage (where NPD owns the copyright), case studies and social impact information for marketing or fundraising purposes. This includes social media, website and on printed material.

We will use information provided volunteers and paid staff to maintain records about your how you will work with us and basic personnel files. We will use this information to maintain records about your engagement with NPD and to keep records accordingly.

Disclosure of your information

We do not allow these organisations to use your data for their own purposes, and we will not share your data with other organisations for their own marketing purposes. We do not sell your Personal Information to anyone under any circumstances.

MAILING LIST

If you have consented to receive emails, you may opt out at any time by clicking the unsubscribe link at the bottom of every email or get in touch using our contact form.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

OTHER WEBSITES

For your convenience, our website contains hyperlinks that link to other websites. This privacy policy only applies to this website so when you link to other websites this privacy policy does not apply to companies or organisations we are not responsible for. We encourage you to read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy notice was last updated on 23rd March 2022.

QUESTIONS ABOUT THIS POLICY

If you have a specific question or concerns regarding our privacy policy please contact us. Our address is 26 Old Tiverton Road, Crediton EX17 1EG. New Prosperity Devon Ltd is a Community Benefit Society registered in 2019 under the Co-operative and Community Benefit Societies Act 2014. Registration no 8195

WHAT IF I HAVE A COMPLAINT?

If you want to make a complaint about the way we have handled your personal information, you can contact the Information Commissioner’s Office which oversees data protection law – www.ico.org.uk/concerns.